Delivery & Return Policy
You agree to the electronic delivery of Content being initiated concurrently with
the placement of your order. After you complete an order, an email, with all the
requested data, will be sent to your valid email address. You will not be able to
cancel your Order once it has been processed. The nature of the Content is such
that it cannot be returned.
In the event that after your order, you discover and promptly inform us within 48
hours that
(a) The Content you purchased is corrupted.
(b) You did not receive an email that contains all the necessary information about
your purchase.
(c) The Content delivered to you does not match the description of the Content you
ordered from Silkroad Images
(d) Technical problems delayed or prevented the delivery of your Content.
Your sole and exclusive remedy with respect to such Content will be either replacement
of the Content, or refund of the purchase price paid for such Content, as determined
by Silkroad Images. Otherwise, no refunds are available. If you encounter any of
the above issues, please contact our Customer Support at support@SilkroadImages.com
In the event Silkroad Images opts to provide you with a refund, we will attempt
to process the refund within thirty (30) days.
Please note that Silkroad Images may not be able to process your customer support
request if you are unable to provide your Transaction ID, which is provided to you
with a valid e-mail address at the time of purchase.
Silkroad Images may only process refunds for Content where the total price is above
50 JDs ($ US 70).